On 1 October 2011 the majority of private sewers became the sewerage undertakers responsibility.

Watch our videos below for more information about the private sewer transfer and how the changes affected you depending on the type of property to live in i.e. a detached property, semi-detached property, terraced property or a flat.

Detached property - Watch the video^*
Semi-detached - Watch the video^*
Terraced property - Watch the video^*
Flats - Watch the video^*

For problems with sewers or drains that South West Water are responsible for, contact the South West Water Services Helpline on 0344 346 2020.

You can find helpful information on the Defra, Consumer Council for Water and Water UK websites.

^{* Video opens external link in new window}